01642 244017


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Lockout Tagout Safety Ltd - Easy Returns

We think that you’ll be 100% satisfied with your purchases from our website AB-Locks.com, however, if for any reason you’re not completely happy or have simply changed your mind, then we can arrange a return or replacement product within 30 days of delivery.


Important Note:

Please be aware if you have purchased any electric lock/units which have been spoiled during install e.g. cut wires then the warranty is void as the lock cannot be resold and placed back into stock. All electric locks are quality assessed and inspected before shipping.


Simply call our Customer Service Team on 01642 244017 or email info@lockout-tagout.co.uk. We’ll provide you with a Return Authorisation Number, arrange to return your products (subject to our standard T&Cs) and discuss a replacement.




When contacting us to arrange a return, it would be helpful if you could have the following information to hand:


  • Original Purchase Order Number or our Lockout Tagout Invoice Order Number
  • Confirmation the goods are still in the original packaging and in a resalable condition (Electric locks must not have cut wires)
  • Details and quantities of items you would like to return
  • The address you would like the items to be collected from
  • A contact name and telephone number of the person we are collecting from
  • Your opening times within which we need to arrange a collection
  • Any other reference you will need us to quote when collecting the items


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